Company's Solutions

• With Contguard you would know in real time:
• Your Cargo's location.
• Deviation from your planned route.
• Arrival/Departure from defined locations.
• Your Cargo's temperature and humidity tailored to your defined parameters.
• Container intrusion alert - whether the container's doors have been opened or in other means.
• Shake impact - in case your cargo is not properly handled.

We are proud to partner with leading insurance and banking companies throughout the world, to increase risk mitigation and product financing strategies.

Prominent Case Study - Missing cargo incident

How Contguard helped a customer save millions of euros and fight illicit trade by identifying apparent theft at open sea?

About the customer

Contguard’s customer is a leading consumer-goods company that operates around the world.

Our customer ships millions of dollars’ worth of cargo every month and uses Contguard’s solutions to help monitor and track their shipments from origin to destination.

The challenge

As customer demand increases, our customer (like other consumer-goods companies), is shipping more and more cargo to destinations around the world.

With this growth comes a major challenge for the consumer-goods industry - security. Loss of valuable cargo amounts to billions of dollars every year, organized crime is getting more sophisticated, and illicit trade is growing and expanding its reach across industries. That’s why tracking the location of the cargo at any given moment, and being able to monitor and analyze the container seal, temperature, humidity (and other aspects) provides such enormous value to our customers.

The incident

Valuable cargo belonging to our customer was shipped across several thousands of miles of sea, from Italy to Japan. Upon arrival at the destination, it was discovered that one of the containers was empty.

Solution

Contguard initiated an in-depth analysis, cross-referencing data to identify where, when, and how the massive loss transpired.

Contguard’s control team led the investigation, first determining the exact route of the cargo ship, and ensuring that there was no interruption of data transmission throughout the journey.

While poring over the data streams, the control team came across two events that appeared to be suspicious. Through in-depth analysis, the team determined (with a high degree of confidence), that only one of the events was related to the missing cargo.

Unauthorized container breach

While scanning the data, the control team came across a strange sequence of alerts - one evening, the Contguard’s IoT unit (placed within the container) recorded a weak impact. This occurred again 2 min later. Then, the relevant container door was opened. It remained open for over 30 minutes. Further investigation revealed that there was no plausible reason for these events to occur.

This was the control team’s first major red flag.

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Cross-referencing with additional data streams

Next, the control team checked the temperature and humidity data that was transmitted in real time from the container.

They discovered two interesting deviations in the data - a significant rise in the container’s temperature and humidity levels. The team found that there was a correlation between the data deviations and the unauthorized container breach - they occurred within the same timeframe.

Triangulation of the data

By triangulating the information they already had with the cargo ship’s route, Contguard’s control team was able to pinpoint the location where the unauthorized container breach occurred - in the open sea, south west of India.

Benefits

Millions of euros saved and counter measures were taken to prevent illicit trade

Following the control team’s full incident analysis, a report was submitted to the customer, significantly aiding in their investigation.

The type of investigation described in this case study is used by customers to:

• Understand specific route and waypoint risks that can be mitigated

• Identify the location of organized crime units

• Avoid paying unnecessary tax and duties

• Optimize service level agreements (SLAs) with suppliers, focusing on logistics procedures

• Optimize risk management strategies